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Writer's pictureNicole

Signpost Media Website Monthly Support Plans


Signpost Media web design agency in Norfolk - specialising in SEO advice and ecommerce for small businesses
At Signpost Media I have recently noticed that more and more Business Owners are contacting me asking for ongoing support with the Digital side of their Business; whether that be managing their ecommerce store, understanding SEO or keeping up with the ever changing GDPR rules.


So, I decided to remind people about the service started 3 years ago to support Business Owners on a regular basis with their digital platforms - the Digital Media Monthly Support Plan.


Why call it a plan and not a package?


Because a package suggests something is 'fixed' and I'm all about flexibility. You won't find the words 'bronze', 'silver' or 'platinum' package anywhere on my website - because I know that every Business is different and every Business Owner has different strengths, priorities and individual needs.

 

Signpost Media web design agency in Norfolk - specialising in SEO advice and ecommerce for small businesses

Some of my clients have joined the Monthly Support Plan based on the fact that they were new to the world of ecommerce and online marketing, others simply because they did not have the time to maintain their website themselves. For instance, some of my clients, although classed as 'Small Business Owners' are managing upto 5 Businesses at once - all whilst taking care of a young family too!


When choosing the Monthly Support Plan, the 'support' can include whatever you need, and the price is simply based on the time it takes for me to complete that set of tasks every month.


For instance; a new client may need me to redesign their exisiting website, write a blog for them every month, make ad-hoc updates such as adding new products or services the business is offering, or opening hours, and manage the SEO and GDPR on their website.


Another client may want all of the above, as well as a monthly newsletter that gets sent out as a branded e-shot to their database or management of a Google My Business Profile.


Signpost Media web design agency in Norfolk - specialising in SEO advice and ecommerce for small businesses

Some clients may wish for me to do nothing other than upload a new photo every month, and keep an eye on their GDPR and SEO. Whatever your needs, I will make recommendations as to the best way to carry them out, whether that be myself fulfilling the obligation or whether I train you or a member of your team on how to manage this yourself; I will ensure you understand the process and are happy with it before moving forwards.


 

Signpost Media web design agency in Norfolk - specialising in SEO advice and ecommerce for small businesses

My Monthly Support Plan clients are the top priority, so you know I'll always be just a phone call, email or WhatsApp message away from you when you need me.

Once I have discussed with you what kind of digital support you require, and how much of that you may want to take care of yourself, the next step is to fill out a direct debit link that I will send to you via email for the agreed amount, and I will then proceed to work wih you to build and grow your online empire - and your knowledge!


Feel free to CONTACT ME to have a quick chat about whether the Monthly Support Plan option is right for you and your Business.

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